Amazon Echo Show 8 review: This is the smart display to buy

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Amazon has a new crop of Echo devices designed specifically for its big AI revamp of Alexa, including a couple of new Echo speakers, the Echo Dot Max (which we’ve previously reviewed) and the Echo Studio (our review is in the works). Also in the mix are two Echo Show displays: the Echo Show 11 and the Echo Show 8, the latter of which we’re reviewing here. 

With both of the new Echo Show displays, Amazon has served up sleek new spheroid designs for the base that make their displays appear to float in mid-air, and their sonics got makeovers as well. Under the hood, the Echo Show 8 ($179.99) has a new processor designed to make Alexa+ respond more quickly and accurately to the “Alexa” wake word, while new ambient sensor technologies help Alexa detect when someone’s in the room, and even who they are. 

The Echo Show 8 is also an entertainment and communication device, capable of streaming movies and shows on Amazon Prime Video and Netflix, cranking tunes, and letting you connect with far-flung friends and loved ones, either on voice calls or video chat. 

But the 4th-gen Echo Show 8 isn’t perfect, and it drops a key feature that might give privacy-minded users pause. 

Design 

The most striking thing about the new Echo Show 8 (8.2 x 5 x 5.9 inches, WxDxH) is its design; quite simply, it’s gorgeous, and a massive improvement compared to its chunky-looking predecessor. Gone is the wedge-shaped design of older Echo Show displays (the third-gen Echo Show 8 at least adopted an edge-to-edge screen and rounded corners). The new Echo Show 8’s screen is now mounted on a spheroid base that makes the slim panel appear to float in space. 

Ben Patterson/Foundry

This display itself measures 8.7 inches diagonally, with slimmer bezels than the previous Echo Show 8 and its 8-inch screen. The volume buttons are on the right edge of the display, right below a privacy button that mutes the microphone array and electronically deactivates the camera lens (which sits in the top bezel).

Nice, but the fourth-gen Echo Show 8 loses a key privacy feature of the third-gen version: a physical for blocking the camera lens, meaning you might want to think twice before putting the display in your bedroom. 

The 4th-gen Echo Show 8 looks great on its own, but it looks even better when paired with Amazon’s optional stand, a premium-looking metal accessory that magnetically snaps onto the bottom of the display’s base.

Ben Patterson/Foundry

The stand feels reassuringly heavy and solid, and it allows you to tilt the Echo Show 8 up to 40 degrees or spin it a full 360 degrees—and yes, you can spin the display without having to hold the stand down with your other hand. Even though it tacks an additional $40 to the Echo Show 8’s price tag, the optional stand is well worth the added expense. 

Inside the Echo Show 8’s fabric-covered spheroid base is a custom AZ3 Pro processor that’s been specifically designed for Alexa+, along with a revamped speaker array that includes a pair of full-range drivers and a 2.8-inch woofer, an upgrade from the two drivers and the passive bass radiator in the previous generation. I’ll delve further into the Echo Show 8’s Alexa+ and audio performance in a bit. 

Ben Patterson/Foundry

Setup 

I’ve complained in the past about the process of setting up an Echo Show display—namely, you had to type in your Amazon email address and your password using the on-screen keyboard, a process that’s easy to screw up if you have a strong password. For a regular Echo speaker like the Echo Dot, the process is much more seamless, as the Alexa app will simply detect the speaker and connect it. Why couldn’t the same thing happen with an Echo Show display? 

Well, I’m happy to report that since my review of the previous Echo Show 8 (circa 2023), Amazon has given the Echo Show connection process a serious upgrade. Now you simply scan a QR code on the Echo Show display using your phone, and the Alexa app handles the rest.  

There are some privacy disclosures and EULAs you’ll need to check off, and you also must designate which room the Echo Show 8 will reside in. You’ll also need to enroll your face if you want Alexa to recognize you via the Echo Show’s camera; the process is similar to setting up Face ID on an iPhone and takes only a few minutes. (Because I had previously enrolled my face for the 3rd-gen Echo Show 8, I didn’t need to do it again for the new model.) 

Ben Patterson/Foundry

Overall, the Echo Show 8 setup process was a smooth one, and I had the display up and running in roughly five minutes. 

Customizing the home screen 

The Echo Show 8’s home screen can show a plethora of content, from slideshows of your snapshots and breaking news headlines to popular recipes, smart home controls, sports scores, and shopping recommendations—including sponsored products; i.e., advertisements. 

The presence of ads on a device you’ve paid good money for is a vexing one, and in my early days with the Echo Show 8, I grew tired of seeing shopping ads pop up that were clearly based on my Amazon searches. For example, after an afternoon of shopping for VESA mounts on Amazon, I woke to find VESA mount ads on the Echo Show’s home screen.  

Luckily, it’s easy to customize what you see on the home screen—and just as importantly, what you don’t want. Under the Settings menu you’ll find a Home Screen Categories section where you can toggle various home screen elements on or off. Disabling the Shopping category nixed the suggested products, for example, and you can also choose whether you want to see local or national news, sports headlines, stock market updates, weather reports, and so on. You can still ask Alexa for shopping recommendations after disabling the Shopping home screen category, but the shopping ads won’t be pushed at you anymore. 

You can also add widgets to the home screen for a dashboard-style view of your calendar, weather updates, recently played music, and—perhaps best of all—smart home controls, perfect for giving you touch controls for your various lights, smart plugs, and other smart devices. Alexa is also willing and able to control your smart home, a topic we’ll get to in a moment. 

Finally, the Echo Show can display slideshows of either curated images and artwork from Amazon or snapshots from your Amazon Photos library. You can change the speed at which the Show rotates through the images (anywhere from 6 to 24 seconds per slide) and whether your photos should be cropped, “smart” cropped (meaning the display picks the most “interesting” parts of your images to focus on), or shown in their entirety.  

Personally, I don’t love the Echo Show in its digital photo frame mode as it tends to sandwich portrait-style images between thick bars, no matter what crop setting you pick. Google’s Nest Hubs have a better solution: they intelligently pair portrait photos side-by-side, thus avoiding the whole window-boxing issue. 

Ben Patterson/Foundry

Smart hub connectivity 

The 4th-gen Echo Show 8’s smart home connectivity options are unchanged compared to the previous version. For starters, the display will act as a Zigbee smart home hub, ideal for connecting Zigbee-enabled devices such as smart bulbs, smart plugs, remotes, water leak sensors, and similar smart gadgets. The Echo Show 8 also packs a Thread border router, meaning it can connect Matter-enabled smart devices to the internet and to each other. And it’s also a bridge for Sidewalk, the Amazon-backed “neighborhood network” protocol that leverages nearby Echo speakers and Ring cameras to connect low-power and far-flung smart sensors and devices (including the new series of Sidewalk-enabled sensors that Ring announced at CES in January). 

That’s a fairly comprehensive array of smart connectivity options, but it’s worth noting that the Echo Show 8 doesn’t support Z-Wave, a wireless smart home and security protocol with its own rich ecosystem of devices. (No other Echo devices offer a Z-Wave hub either, although Amazon’s Ring Alarm and Ring Alarm Pro home security systems do.) Also, unlike several other Echo speakers, including the Dot and the new Dot Max, the Echo Show 8 can’t be configured to operate as a network node when connected to one of Amazon’s Eero mesh Wi-Fi routers. 

Smart sensors 

The Echo Show 8 boasts a collection of onboard sensors that are mainly geared towards detecting when people are nearby—and, if you allow the display to do so, it can recognize who is near it, which is ideal for helping Alexa to give you personalized responses.  

Ben Patterson/Foundry

Using an Amazon technology called Omnisense, and with the help of its camera and ambient temperature and light sensors, the Echo Show 8 can detect when people are in the room and act accordingly. For example, the Show can change the style of its on-screen interface, boosting the size of graphical elements when you’re further away and shrinking them as you approach, all the better for adding more details when you’re closer.  

Omniverse can also help Alexa—and namely, Alexa+—recognize individuals in its vicinity, allowing it to tailor its responses (such as when you ask about upcoming calendar events). The technology can also trigger Alexa routines when people enter or leave the room, perfect for turning lights on and off based on room occupancy or queuing up a playlist when you arrive home from work. 

Alexa+ and smart home functionality 

Of course, the star of the show when it comes to the Echo Show 8’s smart home abilities is Alexa+, the long-awaited AI revamp for Alexa that’s coming up to its first anniversary.  

While it’s been out for nearly a year and is available for anyone Alexa users who ask for it (and some who didn’t), Alexa+ is still in an “early access” phase. As such, Amazon isn’t charging for Alexa+ yet; eventually, Alexa+ access will be free for Amazon Prime members but $20 a month for everyone else. 

Alexa+ will work on practically any working Echo speaker (including the earlier puck-shaped Echo Dot models). That said, the Echo Show 8’s AZ3 Pro processor helps the display to respond to the “Alexa” wake work more quickly and accurately, and it also enables the advanced Omnisense presense-detection abilities I mentioned earlier. 

Like the “classic” Alexa (which is still around and will remain free), Alexa+ can control your smart lights, take charge of smart plugs, manage your thermostats, and run automated routines at your command. But while the old Alexa demanded the use of somewhat stilted voice commands (“Alexa, set table lamp 3 to 70 percent”), Alexa+ can understand natural language commands. Say “Alexa, it’s dark in here, can you make it brighter,” and Alexa+ can—theoretically—figure out that a) you’re in the living room and b) that you want the brightness of the living room lights dialed up.  

When it works, it’s pretty cool, but as I’ve written before, Alexa+ frequently disappoints as much as it impresses, variously mishearing commands or misunderstanding your intent. Sometimes it accurately guesses that it should send over your Roomba when you declare how dirty the carpets are; sometimes it will just give you a speech about the carpet manufacturing industry. Sometimes it’s juggling your streaming music playlists with ease, tossing your tunes from one speaker to another; other times it seems unbelievably dense, like the time it mistook a collection of Taylor Swift 1989 covers for the actual 1989 album and doubled down when I pointed out the mistake. 

In short, Alexa+ is very much a work in progress, which is why it remains in an early access period (and why I’m not giving it a full review just yet). 

Just like ChatGPT, Google’s Gemini, and Anthropic’s Claude, Alexa+ is constantly evolving, and hopefully improving as it does so. It’s also worth noting that Alexa+ isn’t alone in having smart-home hiccups; Gemini at Home has its share of foibles, too. Finally, you can always go back to the old Alexa if you want; not so with Gemini, which won’t let you return to Google Assistant. 

Video calling and communication 

One of the best features of a smart display like the Echo Show 8 is two-way video chat, and in this regard the product shines. The vibrant 8.7-inch, full-HD display can’t swivel on its own like the motorized screen on the 3rd-gen Echo Show 10, but the 13-megapixel camera’s software can nonetheless zoom in and follow you if you choose to roam while you chat. 

The Echo Show 8’s camera also offers some limited home-monitoring capabilities, allowing users to take a live look through the lens when away from home. That said, the display’s camera can’t function as a Ring camera in the same way that Google’s camera-equipped Nest Hub Max can double as a Nest camera.  

Aside from its video-calling features, the Echo Show 8 can handle voice communication, too. For example, you can call or “drop-in” on any other Echo device by asking Alexa. Even better, you can use Alexa to call any number in the U.S., Canada, or Mexico for free, although there’s a catch: you’re limited to just 10 contacts (at least you can swap new contacts for old whenever you want). 

In another handy perk, you can connect Alexa to your AT&T, T-Mobile, or Verizon mobile number. You can then ask Alexa to make hands-free calls, and as a bonus, Alexa can announce your callers, answer the call, or even hang up on an incoming call. 

Media playback 

It probably won’t be the biggest screen in your home, but the Echo Show 8 still works well for playing videos from the big streaming services, provided you’re subscribed to either Amazon Prime Video (which Prime members get for free, although you’ll need to pay a little more to avoid ads) or Netflix. Both of those services offer native apps for the Echo Show 8, making for much smoother navigation and streaming. 

For everything else—Disney+, HBO Max, Hulu, YouTube and other services—you’ll need to use the Echo Show 8’s Silk web browser, which works in a pinch but feels clunkier compared to the native video apps. 

If you want a more well-rounded streaming video experience from an Echo Show display, you’ll need to step up to the Echo Show 15 (either the first or second generations) or the Echo Show 21, with those larger displays supporting the full-on Amazon Fire TV app, complete with support for all the big streamers as well as dozens of niche streaming services. 

As far as music goes, you can link accounts from such streaming services as Amazon Music, Apple Music, Apple Podcasts, Deezer, Spotify, Tidal, iHeartRadio, Sirius XM, TuneIn, Audacy, and Audible. Missing from the list: YouTube Music and Qobuz. 

Ben Patterson/Foundry

Audio performance 

As I wrote earlier, Amazon has given the Echo Show 8 a serious audio upgrade compared to the previous generation, with the newer version swapping its predecessor’s passive bass radiator for a powered 2.8-inch woofer. 

The result is much better bass, which became evident when I played Taylor Swift’s 1989 (yes, the same album I was arguing with Alexa+ about) on the 3rd- and 4th-gen Echo Show 8 displays in succession.  

The older Show 8 sounded fine, perfectly serviceable for background music in the kitchen. The newer model, on the other hand, delivered audio performance that you could actually focus on and enjoy. We’re not talking Sonos levels of audio quality, mind you, but for a smart display, I thought the revamped Echo Show 8 sounded quite impressive. 

Should you buy the Amazon Echo Show 8? 

I certainly have my quibbles with the 4th-gen Echo Show 8. The lack of a privacy shutter for the camera is my biggest complaint, while the iffy video streaming support is somewhat ameliorated by the fact that the 8-inch screen isn’t ideal for serious video watching. And yes, Alexa+ is still a work in progress, although you can always stick with the old Alexa if you prefer. 

But in terms of a mainstream smart display that you place in your kitchen or living room, the Amazon Echo Show 8 hits the sweet spot. It looks terrific, it sounds great, it offers a galaxy of smart home integrations plus a wide range of connectivity, it’s perfect for video chat and can even place mobile calls for you. Provided you’ve settled on the Alexa ecosystem and given that Google’s Nest Hub displays are getting long in the tooth, the 4th-gen Echo Show 8 is the smart display to get. 

Should you upgrade from the 3rd-generation Echo Show 8? It depends. Yes, the 4th-gen Show 8 boasts a much sleeker design, while the newer Echo Show certainly tops the 3rd-gen’s audio performance, particular in terms of bass response. But the older Echo Show 8 does have a privacy shutter, it offers the same smart home hubs and connectivity as the newer version, it supports Alexa+ (albeit with an older Amazon processor), and while its screen is a tad smaller, it still looks just as good as its successor’s. 

So, if you’re drawn to the new design of the 4th-generation Echo Show 8 or you demand bleeding-edge audio and processor performance, sure, go ahead and pony up for the newer display. But if you’re mainly concerned about smart home control, you’ll be fine sticking with the 3rd-generation device. 

This review is part of TechHive’s in-depth coverage of the best smart speakers.