Did you recharge on the wrong number? No tension, get your money back! – By following these steps you can get your money back if recharged on wrong number

New Delhi : There was a time when people used to go to shops and recharge mobile phones (mobile recharge) To buy a top up card. Internet was also very expensive at that time and shopkeepers used to recharge smartly. But as time changed, so did new techniques (new technology) started coming in the market and today one can recharge at home. You usually use different apps for recharge. But many times it happens that in haste we recharge wrongly (recharge on wrong number) does If the recharge amount is small, people ignore it, but if it is a large amount, it can be a hassle for wasting money.

But most people don’t know that this money can be recovered if recharged on wrong number. Maybe you don’t even know about it. Let us know what to do in such a situation.

What to do if you enter a wrong number?

If you have mistakenly or hastily recharged on a wrong number, immediately call the customer care of the telecom operator whose SIM card you are using and give them all the information. That is, when the recharge was done, how much was the amount, which company’s number was recharged, and through which app the recharge was done.

Besides, you can send this complete details to the concerned company via email, which can get your money back. Most of the people in India use Vodafone-Idea, Jio and Airtel sim cards, you can easily get their e-mail id. You can send proper information to them by mail.

What will you do if the telecom company does not listen?

Many times it is also seen that telecom companies do not listen to customer complaints and do not get any reply for a long time. Even if the telecom company does not take any action on your complaint, you can register your complaint on the customer care portal. If you want you can also register your complaint through WhatsApp. Apart from this, you can also file a complaint by downloading the Customer Service Portal app from Play Store.

But remember one thing, you get your money back only if you file the complaint on time. Also your mobile number must match with the number on which the recharge is done. That is, if the recharge goes to a wrong number due to one or two numbers, there is a higher chance of getting the money back. If the total number is different, in such a case the company is reluctant to pay because many people deliberately harass the company.