HUNDREDS of Call of Duty: Modern Warfare 2 players have complained that their accounts have been unfairly permanently banned.
The multiplayer mode for Call of Duty: Modern Warfare 2 launched on October 28, and in the few days since, hundreds of players have lost their accounts.
There is software coded into the game that will permanently ban players who are using cheating software to gain an advantage.
However, players claim they are being permanently banned in error despite not using this unauthorised software.
Emails received by those banned read: “Your appeal has been reviewed and we’ve confirmed with our security team that your account has been permanently banned for using unauthorised software and manipulation of game data.
“As you were the account holder at the time of the infraction, your ban will not be overturned.”
It is currently unclear which software the programme is detecting in error, and publisher Activision is yet to respond.
Those wishing to play CoD:MW2 multiplayer should uninstall any cheat software they have installed, even if it is for a different game.
However, others who have never used cheating software, have also claimed to have received a ban.
Other likely causes include using overclocking software to improve the graphics and framerate of the game.
Some believe it is the use of a VPN that caused them to receive a ban, while others think that it is due to using a third-party controller.
One disgruntled player purchased a second copy of the game following their ban and created a new account, only to receive another ban from the game.
They then travelled to Austin, Texas, where the Activision headquarters are situated, to talk to someone about the ongoing issue.
This extreme measure was taken because the player claims they were unable to reach player support via phone call.
The person was turned away by security and did not pursue the issue further.
Call of Duty is one of the world’s largest gaming franchises, and many who have been excited to play the latest game at launch, have only been left disappointed.
There is currently no way to escape the ban once it has been enacted, and so players will have to wait for Activision to respond before they are back in the game.
Written by Georgina Young on behalf of GLHF.
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