I always get stressed out installing a desktop CPU. The chip sockets are a lot more durable and forgiving than they used to be, but there’s a tingle in the back of my mind knowing I could seriously mess up a very expensive chip. So it’s no wonder that some customers who say their Asus motherboards fried their AMD processors are upset. Asus says that it’s looking into the situation.
Asus issued a full, official statement this morning, saying the company is “AMD Ryzen 7 9800X3D CPUs and ASUS AMD 800-series motherboards,” and it’s reviewing the situation. If you’re not aware, for the last few weeks users on Reddit and other social media have claimed that their 9800X3D chips were failing when combined with Asus 800-series motherboards. VideoCardz.com documented five separate examples, all in the 800 series, in the ROG or TUF gaming motherboard lines. Several users reported code 00, indicating a failed CPU.
Five examples of a dead CPU isn’t a lot, especially considering the monstrous popularity of AMD’s X3D gaming processors and the Ryzen 7 9800X3D in particular. That’s currently Amazon’s best-selling CPU in the US according to its site ranking, with the 16-core 9950X3D and last-gen 7800X3D not far behind. Since anyone dropping almost $500 on a CPU is probably building a gaming desktop, it follows that lots of them are also putting them in Asus motherboards.
But it’s good to hear that Asus is looking into things…if not admitting any fault yet. According to the statement, the company is “conducting preventive checks on product compatibility and performance, working closely with AMD to validate reported cases and ensure ongoing stability and quality.” Asus also recommends that you update your motherboard to the latest BIOS.
In late 2025, a wave of ASRock motherboards also fried Ryzen 9000-series processors.
Fortunately since they launched late last year, all 800-series AMD motherboards should currently be under warranty.