SNAPCHAT users are apparently having issues sending photos to friends due to a mysterious outage.
People can still get onto the app but can’t seem to use its primary feature, according to reports.
Is Snapchat down?
According to Downdetector, problems started little after 7am BST on September 30.
The majority of users are saying they can’t send Snaps to anyone else.
It’s not clear what is causing these issues at the moment.
And we don’t know if the problem is widespread or only being experienced by some people.
Why is Snapchat not working?
Snapchat is yet to reveal what’s behind the problem.
The technical issue comes after the app suffered a mystery outage back in February 2022 that meant users had issues logging in.
Following a similar major outage that hit Facebook, one analyst said that users of major social media sites can expect online services to go down with increasing frequency.
Jake More, a specialist at cybersecurity firm ESET, said at the time: “Large infrastructure struggles to simulate changes at scale, which can seemingly wipe them offline for hours at a time with eye-watering financial impact.
“Unlikely to be a cyberattack, although that is never completely off-limits, this sort of problem is increasing in volume and scale due to the sheer size of some of these sites, and urgently needs to be addressed with better protection methods.”
“Spreading infrastructural measures across different internal platforms can help mitigate the impact and risk, but unfortunately hindsight is a virtue with these platforms that have become so enormous.”
What should you do if your Snapchat goes down?
The Snapchat Support Twitter firstly suggests manually updating your app in the App Store following a crash.
Once you’ve updated, make sure to quit and restart the app.
If this failed then users should visit the website and go to the section labeled “My Snapchats have disappeared”.
By pressing “yes” next to “still need help” you can fill out a form with more assistance.
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