TalkTalk ‘DOWN’ – baffled users say email not working in mystery outage

TALKTALK’S email service has been hit by a mystery outage affecting customers’ ability to check messages on Wednesday morning.

The Down Detector site saw a spike in reports from customers from around 9.30am.

Issue thought to be affecting emailCredit: Alamy

“Yet again LineOne mail is down!!” one annoyed customer tweeted the firm.

“Can’t get mail on web or any device.

“Why is TalkTalk so useless ???”

Another frustrated user asked: “When do you expect email to be restored URGENT.”

A third said: “Can’t connect to email…why?”

It’s not clear how widespread the issue is at present.

And we’re yet to find out what the reason for the outage could be.

LineOne is the old name for the company, which eventually went on to become Tiscali, before finally turning into TalkTalk that we know today.

TalkTalk has more than 4million customers.

By about 10am, it looked like the issue was fixed, according to Down Detector, which monitors services at major companies.

TalkTalk customers can check if there are issues using the company’s service checker online.

In January, the firm’s broadband service was struck by an outage, just as millions depended on it to work from home.

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